What is the difference between a CD-ROM and a DVD-ROM?
Both are information storage discs that look very similar, but they are not identical. The CD-ROM format disc is an older technology, is readable on virtually every computer in use today, and can hold enough information for a two hour video in MPEG-1 format. DVD-ROMs are newer, but becoming increasingly common, and will eventually supplant CD drives in all computers. DVD-ROMs hold quite a bit more information than a CD-ROM, the equivalent of a full day's deposition video. One disc is much more convenient than four. Click here for more information on video formats.

Do you have any “First Hour Charge”, per diem, or overtime charges?
No. Most clients we have spoken to find these rate structures confusing. We charge an hourly rate, from the time of our arrival until the time of departure rounded up to the next half hour (plus parking). Anything over 8 hours is charged time-and-a-half.

What is the minimum charge?
For videography we have a four-hour minimum. Generally, this is easy to meet because our operator arrives one hour before the start of the deposition to set-up and test the equipment. Video is hi-tech equipment, and we try to allow for every reasonable contingency. Someone may have neglected to schedule a conference room, or the room's specific conditions require a little extra set-up time. This also allows for you to inspect the setup in time to make changes according to your own style, if you so desire. Setting up is the most important part of our day, and we will be ready to go when you are. At the end, we allow 30-45 minutes for equipment strike.

What is your cancellation policy?
If you cancel the day before, up to 5:00 PM, we will not charge a fee (unless we have some irrecoverable expenses). For cancellations that occur after 5:00 PM on the day before the event, we reserve the right to charge a four- hour minimum.

Do you charge for travel time?
Within the Bay Area we do not charge for travel. We consider this region to be our normal area of coverage. 

Who keeps the original videotape?
If you are an attorney practicing in California, the California Code of Civil Procedure Section 2025 requires the videography company to maintain custody of the original.  There are other good reasons for us to do so: we are prepared to keep the tape safe from harm indefinitely, and can have it available to make copies for authorized parties when needed, and to use for edited versions if requested.

Are your operators Notaries Public?
All of our operators are Notaries Public and specialists in legal video. According to Civil Code Section 2025 only Notaries Public are able to videotape the depositions of expert witnesses and treating physicians.

Prices and policies subject to change without notice.